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Wi-Fi Bridge

The Wifi Bridge menu registers and manages Wi-Fi Bridges used to connect locks via Wi-Fi.

:::tip Wi-Fi mode requires Wi-Fi Bridge To use Wi-Fi mode (including Guest Key and remote control), you must connect a Wi-Fi Bridge first. :::

🔌 Add new Wi-Fi Bridge (Add)​

Preparation​

  1. Plug the Wi-Fi Bridge into a power outlet near the lock
  2. Wait for the LED on the Bridge to light up (usually ~30 seconds)

Add Bridge in the app​

Steps:

  1. Go to Wifi Bridge from the main screen
  2. Tap + Add or the + icon
  3. The app will start scanning for nearby Bridges (via Bluetooth)
  4. Select the Bridge you want (identified by Serial Number e.g., EBR000001, EBR000342)
  5. Tap Connect → Bridge will be added to the system
note
  • Bridge must be within Bluetooth range (≤ 10 meters) to be added
  • If Bridge not found → check that it's plugged in and LED is on
  • If still not found → press reset button on Bridge

📡 Register Bridge with Wi-Fi​

After adding Bridge to the app, register Wi-Fi:

Steps:

  1. In Wifi Bridge menu, select a Bridge that was added
  2. Tap Register Wi-Fi
  3. Select a Wi-Fi Network from the list (e.g., EPICSYSTEMS4G, ehwhaglofotech, etc.)
  4. Enter Wi-Fi Password (tap eye icon to show)
  5. Tap Submit

Limitations​

caution
  • Supports only 2.4 GHz Wi-Fi (not 5 GHz)
  • Verify SSID before selecting — if not visible, may be 5 GHz
  • If your Wi-Fi isn't in the list, scan again

Troubleshooting Wi-Fi Registration​

IssueSolution
Wi-Fi not in listCheck if 2.4 GHz, scan again
Can't enter passwordTap eye icon to show, try again
Bridge won't registerCheck Bridge is plugged in, LED is on
Already registered WiFi Bridges will not be detectedThis Bridge is already registered, use a different Bridge
Manually enter the SSID if it is not publicly visibleManually enter the SSID (if hidden)

📋 Wi-Fi Bridge List​

The Wifi Bridge page shows:

  • Bridge name (Serial Number e.g., EBR000001)
  • Status (Online/Offline)
  • Connected Wi-Fi Network
  • MAC Address (for reference)
  • Number of connected locks

🗑 Delete Wi-Fi Bridge​

Steps:

  1. Select a Bridge from the list
  2. Tap Delete (trash icon)
  3. Confirm deletion
caution
  • Deleting Bridge doesn't delete data on the lock
  • Locks connected to this Bridge will need to reconnect
  • After deletion, can't use the same Bridge — must add a new one

⚠️ Cautions​

  • Each Bridge can only register Wi-Fi once — to change Wi-Fi, must delete and re-add
  • Wi-Fi Bridge must be plugged in constantly — no backup battery
  • LED on Bridge shows status: green=normal, red=problem
  • Hidden SSID must be entered manually
  • Wi-Fi signal strength affects connectivity

💡 Best Practices​

  • Place Bridge where Wi-Fi signal is strong
  • Name Bridge by location (e.g., "Bridge-Floor1", "Bridge-LivingRoom")
  • Update SSID/Password when main Wi-Fi changes
  • Have a backup Bridge if possible (for important systems)