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Member Management

The Member menu is on the main screen, used to manage all members of the lock.

📋 Member types​

EPIC Door Lock has 3 user levels by permission order:

LevelDescriptionPermissions
Super AdminHighest levelEverything, including linking the app, setting Super Admin PIN
General AdminGeneral administratorManage members, view history, add/remove keys
UserRegular userUse keys (PIN, Card, Fingerprint etc.) to open the door
info
  • Super Admin must be set at the lock (cannot be created from the app)
  • General Admin and User are created from the app (must login as Super Admin first)

➕ Add new member​

Steps:

  1. Go to Member from the main screen
  2. Tap + Add or the + icon
  3. Select member type: General Admin or User
  4. Enter details:
    • Name
    • Email (used to login)
    • Phone (optional)
    • Permission level (General Admin / User)
  5. Tap Save or Send
  6. The system will send an invitation email to the new member
note
  • Email must be unique among members
  • General Admin can manage members they created
  • User can only open the door

✏️ Edit member​

Steps:

  1. In the Member menu, select a member
  2. Tap Edit or pencil icon
  3. Edit details:
    • Name, Email, Phone
    • Permission level (General Admin / User)
  4. Tap Save
warning
  • Changing permission to General Admin gives more access — be careful granting permissions to others
  • Editing Email may require the member to verify email again

🗑 Remove member​

Steps:

  1. In the Member menu, select a member
  2. Tap Delete or trash icon
  3. Confirm deletion
caution
  • Deleting a member does NOT delete their keys (PIN, Card, Fingerprint) registered to the lock
  • Keys must be deleted separately in the Key menu
  • Deleted members can no longer log in to the app

🔄 Change Permission Level​

From → ToHow
User → General AdminEdit permission in Member list
General Admin → UserEdit permission
General Admin → Super AdminNot possible — Super Admin can only be set at the lock

📊 View member list​

The Member page shows:

  • Name
  • Email
  • Permission level (Super Admin / General Admin / User)
  • Status (active/pending verification)
  • Accessible locks

💡 Best practices​

  • Use real email addresses for members — used for login and password recovery
  • Permission level should match actual role (don't make users General Admin unnecessarily)
  • Remove inactive members for security
  • Review member list regularly
  • Super Admin permission should be limited to 1-2 trusted people