Key Management
The Key menu manages authentication methods registered to the lock.
:::tip Register quickly through the app You can quickly register authentication methods through the app. But PIN cannot be registered through the app — it must be done at the lock. :::
📋 Supported key types
| Type | Description | Register via app | Limit |
|---|---|---|---|
| PIN | 4-12 digit code | ❌ Must be done at lock | 1 PIN per lock |
| Card | Smart Card / RFID 13.56 MHz | ✅ | Up to 200 cards |
| Fingerprint | Fingerprint | ✅ | Up to 100 prints |
| Remote | Remote control | ✅ | Per model |
| Face ID | Face recognition | ✅ | Up to 30 faces |
1. PIN Management
View current PIN
Steps:
- Go to the lock → tap Key → PIN tab
- Select User PIN #1 to see the current PIN
- Tap Change PIN to change
info
- The PIN registered in the app is the User PIN (not Super Admin PIN)
- PIN must be ≥ 4 digits
- Only 1 User PIN can be set per lock
Change PIN via the app
Steps:
- PIN tab → tap Change PIN
- Enter new PIN (≥ 4 digits)
- Tap Confirm → done
warning
You need to change the PIN at the lock first (if the original PIN is 1234), then change it in the app.
- If never changed → must go to the lock first
2. Card Management (Smart Card)
View Card list
PIN tab next → Card tab
Shows:
- Card #1, #2, ... (card number)
- Status (registered/empty)
- User name (if any)
Add new Card
Steps:
- Card tab → tap + Add
- Tap Smart Card on the lock's reader
- App recognizes card and adds to system
- Tap Save or Close
tip
- Smart Cards must be 13.56 MHz (Mifare / FeliCa)
- Supports up to 200 cards
- Cards included in the lock box can be used immediately
Delete Card
Steps:
- Select the card to delete
- Tap Delete (trash icon)
- Confirm deletion
3. Fingerprint Management
Add fingerprint
Steps:
- Fingerprint tab → tap + Add
- Place finger on sensor 4 times (at the lock)
- Each time there's a beep + LED showing progress
- When done → app shows success + saves
info
- Must place finger 4 times in the same position
- Supports up to 100 fingerprints
- One fingerprint per user
Delete fingerprint
Steps:
- Select the fingerprint to delete
- Tap Delete
- Confirm
4. Remote Control Management
Steps:
- Remote tab → tap + Add
- Press pairing button on remote (until LED blinks)
- App pairs with the remote
- Name the remote (e.g., "Living Room Remote")
- Tap Save
Delete Remote
Steps:
- Select the remote → tap Delete
- Confirm
5. Face ID Management (supported models)
Steps:
- Face tab → tap + Add
- Look directly into camera (on the lock) at 1 meter distance
- Wait for system to recognize (green LED = success)
- Name it (e.g., "Dad", "Mom")
- Tap Save
Delete Face ID
Steps:
- Select Face → tap Delete
- Confirm
🔄 Change User Name
Steps:
- Select the key (PIN, Card, Fingerprint, Remote, Face) you want
- Tap Change User or pencil icon
- Enter new name (e.g., "Dad", "Daughter")
- Tap Confirm → name will appear in history
📊 View key statistics
- Total count — total registered keys
- Available — remaining registrations
- By type — counts by type (PIN/Card/FP/Remote/Face)
⚠️ Cautions
- PIN cannot be registered through the app — must be done at the lock
- Deleted keys cannot be recovered — must re-register
- 1 Card per user (if multiple users, need multiple cards)
- Damaged/wet fingerprints may fail to scan → use PIN instead
- 5 consecutive failed authentications = Anti-Prank + 1-minute lockout
- Deleting a key does NOT delete the User in Member — must delete Member separately