Skip to main content

Key Management

The Key menu manages authentication methods registered to the lock.

:::tip Register quickly through the app You can quickly register authentication methods through the app. But PIN cannot be registered through the app — it must be done at the lock. :::

📋 Supported key types

TypeDescriptionRegister via appLimit
PIN4-12 digit code❌ Must be done at lock1 PIN per lock
CardSmart Card / RFID 13.56 MHzUp to 200 cards
FingerprintFingerprintUp to 100 prints
RemoteRemote controlPer model
Face IDFace recognitionUp to 30 faces

1. PIN Management

View current PIN

Steps:

  1. Go to the lock → tap KeyPIN tab
  2. Select User PIN #1 to see the current PIN
  3. Tap Change PIN to change
info
  • The PIN registered in the app is the User PIN (not Super Admin PIN)
  • PIN must be ≥ 4 digits
  • Only 1 User PIN can be set per lock

Change PIN via the app

Steps:

  1. PIN tab → tap Change PIN
  2. Enter new PIN (≥ 4 digits)
  3. Tap Confirm → done
warning

You need to change the PIN at the lock first (if the original PIN is 1234), then change it in the app.

  • If never changed → must go to the lock first

2. Card Management (Smart Card)

View Card list

PIN tab next → Card tab

Shows:

  • Card #1, #2, ... (card number)
  • Status (registered/empty)
  • User name (if any)

Add new Card

Steps:

  1. Card tab → tap + Add
  2. Tap Smart Card on the lock's reader
  3. App recognizes card and adds to system
  4. Tap Save or Close
tip
  • Smart Cards must be 13.56 MHz (Mifare / FeliCa)
  • Supports up to 200 cards
  • Cards included in the lock box can be used immediately

Delete Card

Steps:

  1. Select the card to delete
  2. Tap Delete (trash icon)
  3. Confirm deletion

3. Fingerprint Management

Add fingerprint

Steps:

  1. Fingerprint tab → tap + Add
  2. Place finger on sensor 4 times (at the lock)
  3. Each time there's a beep + LED showing progress
  4. When done → app shows success + saves
info
  • Must place finger 4 times in the same position
  • Supports up to 100 fingerprints
  • One fingerprint per user

Delete fingerprint

Steps:

  1. Select the fingerprint to delete
  2. Tap Delete
  3. Confirm

4. Remote Control Management

Steps:

  1. Remote tab → tap + Add
  2. Press pairing button on remote (until LED blinks)
  3. App pairs with the remote
  4. Name the remote (e.g., "Living Room Remote")
  5. Tap Save

Delete Remote

Steps:

  1. Select the remote → tap Delete
  2. Confirm

5. Face ID Management (supported models)

Steps:

  1. Face tab → tap + Add
  2. Look directly into camera (on the lock) at 1 meter distance
  3. Wait for system to recognize (green LED = success)
  4. Name it (e.g., "Dad", "Mom")
  5. Tap Save

Delete Face ID

Steps:

  1. Select Face → tap Delete
  2. Confirm

🔄 Change User Name

Steps:

  1. Select the key (PIN, Card, Fingerprint, Remote, Face) you want
  2. Tap Change User or pencil icon
  3. Enter new name (e.g., "Dad", "Daughter")
  4. Tap Confirm → name will appear in history

📊 View key statistics

  • Total count — total registered keys
  • Available — remaining registrations
  • By type — counts by type (PIN/Card/FP/Remote/Face)

⚠️ Cautions

  • PIN cannot be registered through the app — must be done at the lock
  • Deleted keys cannot be recovered — must re-register
  • 1 Card per user (if multiple users, need multiple cards)
  • Damaged/wet fingerprints may fail to scan → use PIN instead
  • 5 consecutive failed authentications = Anti-Prank + 1-minute lockout
  • Deleting a key does NOT delete the User in Member — must delete Member separately